Refund: We DO NOT offer refunds unless their was a mistake on our behalf.
Shipping: Shipping takes 5-7 business days not including weekends or holidays. $8 for nationwide & $14 for international. Shipping goes out every Tuesday unless you choose next day shipping
process time: process time take 3-4 business day process time does not include shipping time so for ex: if you order January 12th allow additional 4 to process your order after your order as been processed you will get a shipping number